Valero Energy, Elkay Manufacturing, J&J, and Overstock.com : The Move Toward Fact-Based Decision Making 1. What is the difference between a “dashboard” and a “scorecard”? Why is it important that managers know the difference between the two? What can they learn from each? 2. In what ways have the companies mentioned in the case benefited from their adoption of “fact-based” decision making? Provide several examples from the case to illustrate your answer. 3. Information quality is central to the approach toward decision making taken by these organizations. What other elements
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