(solution) need help in a certain project on acute care project. At the

(solution) need help in a certain project on acute care project. At the

need help in a certain project on  acute care project. At the conclusion of your project, you?re expected to submit a written report. The report should be no shorter than three pages, not including the reference and title page, and written in APA format.  attachment is below information is on page 27

The Virtual
Office 1 LESSON ASSIGNMENTS 15 GRADED SKILL SET 1 17 GRADED SKILL SET 2 27 LESSON 1: INTRODUCTION AND STANDARDS
OF THE ELECTRONIC HEALTH RECORD 31 LESSON 2: SETTING UP SPRINGCHARTS,
APPOINTMENTS, MESSAGES, AND THE
PATIENT CHART 39 GRADED SKILL SET 3 61 LESSON 3: USING AND CUSTOMIZING
EHR TOOLS AND TEMPLATES 63 GRADED SKILL SET 4 83 LESSON 4: APPLYING WHAT YOU?VE LEARNED 87 GRADED SKILL SET 5 89 GRADED SKILL SET 6 91 GRADED SKILL SET 7 93 GRADED SKILL SET 8 95 Contents INSTRUCTIONS TO STUDENTS iii INTRODUCTION You?ll be required to successfully complete 31 Skill Sets to
receive a passing grade for The Virtual Office. Please submit
all required skill sets on the USB drive provided. AHIMA DOMAINS/
SUBDOMAINS/TASKS FOR
REGISTERED HEALTH
INFORMATION TECHNICIANS
The following are domains, subdomains, and tasks from
the American Health Information Management Association
(AHIMA) that are required for registered health information
technicians. The skills in your clinical practicum experience
are based on the AHIMA competencies listed here. Domain 1: Health Care Data
and Information
Subdomain 1a: Data content and structure
1.a.1: Participate in defining data elements for institutionwide data collection 1.a.2: Evaluate documentation to support diagnoses,
tests and treatment modalities Subdomain 1b: Collection, storage, and retention
1.b.1: Abstract records for department indices/database 1.b.2: Abstract data from patient records for QI, UM
and research 1.b.3: Design form displays for collection of data Instructions to Students Instructions The goal of The Virtual Office is to provide you with the experience necessary to develop the skills needed by health care
workers. 1 1.b.4: Collect and report data on incomplete records and
timeliness of record completion 1.b.5: Perform database queries for research or
special reports 1.b.6: Retrieve patient data from departmental databases Subdomain 1c: Coding and classification
1.c.1: Assign diagnostic/procedure codes Subdomain 1d: Data integrity
1.d.1: Monitor quality of department coding, abstracting,
and transcription 1.d.2: Develop quality procedures for documentation of
patient records 1.d.3: Design and apply surveillance checks to monitor
accuracy of data Subdomain 1e: Analysis, interpretation,
and presentation 2 1.e.1: Compute routine institutional statistics 1.e.2: Compute and report institutional healthcare
quality indicators 1.e.3: Assist in interpretation of data 1.e.4: Prepare data for presentation 1.e.5: Analyze patient data using QI tools 1.e.6: Present data 1.e.7: Perform statistical analysis of patient information 1.e.8: Design reports using database report generation Instructions to Students Domain 2: Information Technology
and Systems
2.1: Coordinate other relevant functions with
appropriate departments 2.2: Create and maintain a database inventory of all
data components 2.3: Maintain integrity of patient numbering system 2.4: Maintain record storage Domain 3: Management
and Supervision
Subdomain 3a: Resources, training, project,
process, and workflow management
3.a.l: Determine equipment and supply needs
for department 3.a.2: Develop department policies for employee operations
and conduct 3.a.3: Write job descriptions 3.a.4: Orient and provide in-service and
continuing education 3.a.5: Monitor use of department resources 3.a.6: Participate in institutional committees/projects 3.a.7: Monitor accuracy and timeliness of filing and
retrieval services 3.a.8: Prioritize department functions and services 3.a.9: Perform job analysis 3.a.10: Collect and report on employee and
department productivity
3.a.11: Assign projects and tasks to appropriate personnel
3.a.12: Evaluate effectiveness of department operations
and services Instructions to Students 3 Subdomain 3b: Actions to improve performance
and strategic thinking and planning
3.b.l: Participate in institution-wide committees that rely
on medical records 3.b.2: Develop plans, goals, and objectives for those
you supervise 3.b.3: Communicate work-related change 3.b.4: Design ergonomically sound work environment 3.b.5: Compare work performances to establish
new standards 3.b.6: Participate in institutional QI programs Domain 4: Health Care Environment
Subdomain 4a: Legal and regulatory environment
4.a.1: Monitor change in regulations and accreditation
standards on release/retention of patient records 4.a.2: Monitor compliance with governmental and organizational regulations and accreditation standards Subdomain 4b: Release of information
4.b.1: Release data to court-issued subpoena
4.b.2: Release patient records to patients
4.b.3: Release patient information to care providers 4 Instructions to Students COURSE COMPETENCIES
Upon successful completion of the course, you?ll demonstrate
entry-level clinical competencies in the following areas. Records Management
You?ll correctly perform clerical skills related to the maintenance of patient databases. You?ll also correctly apply existing
policies and follow existing procedures for the retrieval of
health information. This can include, but isn?t necessarily
limited to, the following:
? Accessing the computer for patient numbers on lab and
other reports
? Inputting data to computerized databases
? Following existing procedures for the manual or
automated issuing of patient numbers
? Performing quality checks on the database Record Completion Management
You?ll apply existing policies and procedures for quantitative
analysis of health records. These policies can include but
aren?t limited to the following:
? Initial or second analysis of incomplete records
? Reading suspension policies and procedures
? Determining and tabulating incomplete and
delinquent records
? Maintaining a database for the control of
incomplete records Instructions to Students 5 Coding and Classification
You?ll participate in ambulatory care coding, classification,
DRG determination, case mix management, and reporting
functions. These activities can include but aren?t limited to
? Coding and classifying inpatient and ambulatory care
records using ICD-9-CM and CPT
? Using existing procedures for coding diagnoses, symptoms,
procedures, and external causes of injury
? Following Official Coding Guidelines for sequencing
of diagnoses
? Applying definitions and guidelines to determine the
principal diagnosis for DRG assignment
? Performing DRG assignment utilizing an automated
grouper
? Discussing case mix management reports
? Discussing the impact of DRGs, APCs, and APGs on
health information services, Office of Inspector General
fraud and abuse investigation impact, and compliance
program operation 6 Instructions to Students Cancer Registry
You?ll complete a research project in aspects of the hospital
cancer registry. These activities can include but aren?t
limited to
? Reviewing existing policies for departmental functions and
following existing procedures of departmental functions
? Identifying and accessing cases
? Assigning ICD-9 or ICD-10 codes to diagnoses
? Entering data into automated or manual databases
? Computing statistics and preparing reports Quality/Performance Improvement
You?ll complete a research project regarding aspects of quality
management/ performance improvement services. These
activities can include but aren?t limited to
? Reviewing internal databases and external reference
databases to identify actual practice data
? Identifying pattern variations and correlating actual
practice to a preidentified criterion or guideline
? Displaying actual practice data and identifying key information for variation analysis and practice improvement Instructions to Students 7 Utilization Management
You?ll complete a research project regarding aspects of utilization management services. These activities may include
but aren?t limited to
? Performing preadmission or admission certification
? Performing continued stay review
? Participating in discharge planning
? Participating in clinical pathway development
or monitoring
? Assisting in report preparation Ambulatory Care
You?ll complete a research project regarding aspects of ambulatory patient care services. These activities may include but
aren?t limited to
? Patient databases and records management
? Patient scheduling
? Record completion management
? Correspondence management
? Coding and case mix management
? Quality/performance management
? Utilization/clinical pathways 8 Instructions to Students Specialty Care
You?ll complete a research project in aspects of specialty
facility services. These activities may include but aren?t limited to
? Patient databases and records management
? Patient referral and admission
? Record completion management
? Correspondence management
? Coding and case mix management
? Quality/performance management
? Utilization/clinical pathways HIM For-Profit Business
You?ll complete a research project regarding aspects of operation of an HIM for-profit company. These activities may
include but aren?t limited to
? Business organization and operation
? Current marketing plan
? Quality/performance improvement
? Marketing or educational materials Instructions to Students 9 Résumé
You?re required to send a cover letter and résumé to your
Virtual Office instructor. The cover letter and résumé serve as
an introduction to you, your background, and your experiences.
Your first skill set will be to create your résumé and cover
letter. Confidentiality and Nondisclosure
Confidentiality is a very important part of working in a healthcare environment. During your virtual office experience, you?ll
be exposed to confidential patient information and confidential business practices and contracts. It?s essential that you
understand the importance of this information. Evaluation and Time Sheets
You?re responsible for recording your hours and providing
information to your instructor. Make sure you prepare some
copies before you begin your practicum and keep the originals
in the book so you can make additional copies as you need
them. 10 Instructions to Students VIRTUAL OFFICE INSTRUCTOR
DIRECTIONS FOR PROJECTS
For the acute care site and one specialty site, you?ll complete
two projects. The project is at your discretion. You should
design the project to meet the needs of your Virtual Office
program.
Possible projects could include
? Developing and presenting an in-service education
program
? Drafting a job description or job standard for a particular
position
? Setting up a work schedule for a work section
Be sure to save your work. You?ll also save your work onto
the USB drive provided. Completing Your Virtual Office
You?re required to perform the skills listed in this Virtual
Office guide. You must work with your instructor to demonstrate that you?re able to perform each skill. When you?ve
satisfactorily performed the skills, your instructor will assess
your skills and document them on the clinical site evaluation
skill sheets. Your instructor will then sign and date the skills
sheet.
When descriptions are required, you should submit them in
the following format:
? Standard white paper (81/2 by 11 inches)
? Typed, Arial font, size 12, double-spaced, one-inch margins
? Your name and student number at the top of the page
? Title of the project/description
? Text/body of description Instructions to Students 11 Objectives
When you complete this virtual office, you?ll be able to
n Discuss the history of the electronic health record n Explain the influence that legislation and agencies have
had on developing the electronic health record n Perform administrative health information management
functions n Build an electronic health record n Enter information into the electronic health record n Use the managerial features of the SpringCharts software n Document clinical information into an electronic health
record n Utilize templates to increase productivity n Use the Productivity Center routine tasks within the
medical office

n Utilize medical source documents to enter and extract
patient information Your Textbook and Software Program
Your textbook for this course is Electronic Health Records, by
Byron R. Hamilton. It begins with a detailed history of the
electronic health record (EHR) since it?s inception in the
1960s. It discusses the role that legislation and agencies
have had on developing the electronic health record.
The electronic health record software for this course is
SpringCharts. It?s used in conjunction with your textbook
and is based on the latest industry standard for the electronic health record. Software installation instructions for
this course are on page xxxiii of your textbook. To install
and run your SpringCharts HRE software, you?ll need a
4-GB USB Flash Drive. Specific installation instructions are
included later in this study guide. 12 Instructions to Students Course Materials
This course includes the following materials:
n Your textbook, Electronic Health Records, Second Edition,
by Byron R. Hamilton, contain the assigned readings and
material for self-checks. n Your software, SpringCharts EHR, which you?ll use for
hands-on practice and to create your graded projects n This Virtual Office, which includes material that will help
you understand the major ideas presented in the textbook, as well as background information on specific
topics. Each of the four lessons in this study guide contains the following:
n Learning objectives n Reading assignments n Learning activities n Self-check quizzes Answers to the self-checks are located at the back of the
study guide. A Study Plan
Think of this study guide as a blueprint for your course. You
should read it carefully. Following the steps below should
help you receive the maximum benefit from your studies.
1. Read the lesson in the study guide, which introduces
you to the concepts discussed in the textbook. The lesson emphasizes the important material discussed in the
textbook and provides additional tips and examples to
help you grasp the material. Instructions to Students 13 2. Take note of the page numbers of the assigned reading
in the textbook and do a quick read-through of the textbook assignment to get a general idea of its content.
Begin with the ?Learning Outcomes? and continue with
the ?Key Terms.? Then go back and read the assignment
carefully, paying attention to the main concepts and
important details, making notes in the margins or a
notebook.
3. Perform the ?Concept Checkups? as they appear in the
textbook chapters.
4. Complete the chapter review exercises as assigned in this
study guide. The answers are posted on your My Courses
page.
5. Complete each assignment in this way. If you miss any
questions, review the pages of the textbook covering
those questions. Do not send the ?Concept Checkup? or
?Chapter Review? answers to the school. They?re for you
to evaluate your understanding of the material.
Remember, at any time, you can e-mail your instructor for
answers to questions you may have about your study
materials.
Now you?re ready to begin Lesson 1. Good luck! Remember to regularly check ?My Courses? on your student homepage.
Your instructor may post additional resources that you can access to
enhance your learning experience. 14 Instructions to Students For: Read in The
Virtual Office: Read in
the textbook: Assignment 1 Pages 31?34 Pages 1?12 Assignment 2 Pages 34?37 Pages 16?26 Lesson 2: Setting Up SpringCharts, Appointments,
Messages, and the Patient Chart
For: Read in The
Virtual Office: Read in
the textbook: Assignment 3 Pages 39?44 Pages 30?44 Assignment 4 Pages 45?49 Pages 47?70 Assignment 5 Pages 49?53 Pages 73?105 Assignment 6 Pages 53?60 Pages 108?138 Lesson 3: Using and Customizing EHR Tools and
Templates
For: Read in The
Virtual Office: Read in
the textbook: Assignment 7 Pages 65?68 Pages 141?163 Assignment 8 Pages 69?73 Pages 166?178 Assignment 9 Pages 74?78 Pages 182?207 Assignment 10 Pages 78?81 Pages 210?227 Lesson 4: Applying What You?ve Learned
For: Read in The
Virtual Office: Read in
the textbook: Assignment 11 Page 87 Pages 230?256 Graded Skill Set 1 409233 Graded Skill Set 2 409234 Graded Skill Set 3 409235 Graded Skill Set 4 409236 Graded Skill Set 5 409237 Assignments Lesson 1: Introduction and Standards of the Electronic
Health Record 15 Graded Skill Set 6 409238 Graded Skill Set 7 409239 Graded Skill Set 8 409240 SCREEN CAPTURES
To complete the graded projects for this course, you?ll be
instructed to create ?screen captures? of your work.
To create an image of what?s on your screen, follows
these steps:
1. Make sure you can see the appropriate EHR screen
for the exercise.
2. Hold down the Alt key while pressing the Print
Screen (PrtScn) key.
3. Open the Word document for your exercise.
4. Right-click and select Paste. This will paste the
?screen capture? into your Word document.
5. Save your work with the appropriate file name.
6. When you?re instructed to send the image files to
your instructor for grading, you?ll want to compress
the files before sending them. Use WinZip, or go to
your My Courses Web page and click on Online
Resources for a link to learn how to compress your
files in Windows. 16 Lesson Assignments Professional Development
Introduction
Professional development is very important to your success in
the health information technology field. Professional development can include getting your accreditation and pursuing
continuing education courses after receiving your degree.
However, before any of this professional development occurs,
you must create a professional résumé.
The purpose of a résumé is to market yourself for a job or an
educational program (for example, an internship or a higher
degree). A résumé summarizes your goals and experience to
spark interest from the employer to learn more about you
and hopefully meet you. This is your chance to put together
in one form all your accomplishments and experiences. Don?t
be afraid to ?toot your own horn.? Instead, use this as an
opportunity to shine! Elements of a Professional Résumé
There are certain elements that are integral to a good
résumé. Your résumé should include the following
information:
? Identifying/contact information ? Objective statement ? Professional qualifications ? Education ? Work/employment experience ? Activities/interests Graded Project GRADED SKILL SET 1 17 Contact Information
Contact information is the most important element of a
résumé. Contact information tells the reader who you are
and how to reach you. Your contact information should be
displayed prominently as a focal point of your résumé. Objective Statement
Not all résumés have objective statements. They tell the reader
what you?re looking for and what you can offer. Objective
statements are most useful on résumés when you?re seeking
a position outside your area of experience or expertise, or
when you?ve recently graduated and have little or no work
experience. Objective statements should be concise but
detailed enough to tell the reader what you have to offer
to the company advertising the position. Professional Summary (or Summary of Skills)
Many résumés contain a brief professional summary statement
that details your experience and what you can do. This information is found at the top of your résumé, after your contact
information (and objective statement, if there?s one). Think of
this professional summary as a combination of professional
experience and personal skills that would interest a prospective
employer. The professional summary is in paragraph style,
and the summary of skills is in bulleted-item format.
The following text is an example of a summary of skills: 18 ? Eleven years of health care experience ? Nine years of writing, editing, and proofreading
experience (print and online) ? Four years of medical writing and editing experience ? Nine years of management experience ? Published author ? Exceptional interpersonal, written, and oral
communication skills ? Detail-oriented and skilled in working under deadlines The Virtual Office The summary of skills can easily be turned into a professional summary by putting the information into paragraph
format. The same information could also be written like this:
Professional Summary. Registered health information manager with 11 years of health care experience and 9 years
of management experience. Skilled in writing, editing, and
proofreading on both print and online materials. Strong
leader with exceptional interpersonal, written, and oral
communication skills. Employment Experience
This is the section in which you?ll list all your work experience.
In this section, you should think of your experience in relation
to problems, solutions, and results. You should avoid using
the pronoun ?I? in this section and instead focus directly on
results of your job. For example, as a health information
manager, you may write something like the following:
? Managed daily activities, staff, and budget of the hospital?s
health information management department ? Coordinated multidisciplinary teams for development of
documentation guidelines and clinical protocols By enumerating the responsibilities and solutions that you?ve
instituted, you?ll help the reader easily and fully recognize
your accomplishments. Education
If you have little or no experience, you?ll want to list your
education and degree before the employment experience.
Generally, it isn?t necessary to list dates with your education.
However, you should indicate if a specific license or accreditation is current. For example, for a degree and accreditation
in health information technology, you should enumerate it
as follows:
? Associate Degree in Health Information Technology,
University X ? Registered Health Information Technician (RHIT)
(current accreditation) Skill Set 1 19 Activities and Interests
Pertinent activities and interests should be included on your
résumé. Pertinent activities and interests include items that
relate directly to the position you?re seeking. These include
professional organizations and associations, volunteer
activities, and interests or hobbies. Items that shouldn?t
be included in your résumé include the following:
? Marital status ? Number of dependents ? Physical health (including height and weight) ? Religious affiliation ? Race It?s illegal for the employer to determine your employability
based on these items. In addition, don?t include a photograph
with your résumé (unless you?re in the entertainment industry). Types and Functions of Résumés
Now that we?ve discussed the elements of a résumé, you may
be feeling overwhelmed regarding how to fit all your information into the résumé. Three main types of résumés are most
commonly used. Reverse Chronological Format
This is the traditional style résumé that lists your professional
experience chronologically, starting with your most recent
position. The majority of résumés are written in this format,
and this is also the format most employers are accustomed to
seeing. This style is particularly effective in the following cases: 20 ? You have professional experience in the field of interest. ? You can demonstrate measurable results from work
activities (for example, ?Marketed departmental events,
resulting in 50 percent increase in attendance?). ? You?ve held impressive job titles or have worked for
big-name employers. The Virtual Office Functional Format
This résumé style became popular in the 1970s and 1980s but
is still viewed skeptically by some employers. The functional
résumé format summarizes your professional functions or
experience and avoids or minimizes your employment history.
Because employers are accustomed to seeing reverse chronological résumés, make sure you have a definite reason for
selecting a functional résumé format. This format is often
used in the following instances:
? Older workers (that is, minimization of dates) ? Career changes (that is, outlines transferable work skills) ? Recent graduates who don?t have much professional
experience in their field, but do have relevant coursework
or training ? Returning employees after an absence from the workforce (that is, minimization of dates) ? Workers who want to emphasize skills that haven?t been
used in recent work experiences Combination Format
The combination résumé uses the best components of the
reverse chronological and functional styles. More recently,
the combination résumé has included accomplishments
under each position or function, rather than simply outlining
duties and responsibilities. This style allows for flexibility in
designing a résumé. Again, because employers are accustomed
to a reverse chronological format, consider this style in the
following situations:
? Each position you held involved a different job
description. ? You?ve held internships or volunteer positions that
directly relate to field of interest. Skill Set 1 21 Cover Letters
Cover letters are an important part of your professional résumé
package. To be considered for almost any position, you?ll need
to write a letter of application. Such a letter presents an
introduct…