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(solution) Week 4 Assignment 2 Self-assessment of Communication Skills As a


Self-assessment of Communication Skills

In this assignment, you will develop an understanding of how good listening is crucial to effective communication and career success. In addition, you will perform a personal assessment of your communication skills and style.

As a student studying healthcare administration and leadership in healthcare, you should be developing your own personal development plan to include a personal assessment of your communication skills.

Listening is an integral part of the communication process. Communication in the healthcare setting is vital. This includes communication between doctors and patients, doctors and nurses, clinicians and administrators, and so on.

Based on your learning, create a 3- to 4-page Microsoft Word document that includes answers to the following questions:

  • Which topic of conversation makes you uncomfortable? What is the topic? Do you know why you find it difficult to talk about this topic?
  • What do you do when you become uncomfortable during a conversation? Do you withdraw? Do you try to change the topic? Do you speak louder or softer? Do you begin to gesticulate?
  • Have you had an occasion to talk to a very persuasive or very aggressive person? If you and this person hold different opinions, can you hold to your position? Are you easily "led" in a conversation?
  • Are you flexible in a conversation? If a comment made by someone takes the conversation in an unexpected direction, can you adjust quickly? Can you assimilate new information, reassess your position, and continue the conversation?
  • When entering into a conversation, do you attempt to eliminate potential distractions and interruptions?
  • Do you consciously avoid having important conversations in high traffic public areas where environmental distractions are likely possible? Why?
  • Do you put your cell phone in the silence mode when you are likely to have conversations? Why?
  • Do you listen without interruption and sufficiently control the conversation to minimize interruption? Why?
  • When engaged in a conversation, do you give your undivided attention to the matters being discussed? Why?
  • When engaged in discussion, do you develop reflective questions pertinent to the conversation? Why?
  • When engaged in discussion, do you make conscious eye contact? Why?
  • When involved in conversations, are you cognizant of body language, both the individual you are conversing with and your own? Why?
  • Do you have an understanding of body language gestures and posturing?

In a self-assessment summary, provide a list of your communication strengths and weaknesses. Also, provide a plan to address the weaknesses identified.

Click here to download a template that you can use to complete the assignment.

Support your responses with examples.

Cite any sources in APA format.

Due Monday 1/11/2016 by 7:00 p.m.


Week 4 Assignment 2 Self-assessment of Communication Skills

 

As a student studying healthcare administration and leadership in healthcare, you should be developing

 

your own personal development plan to include a personal assessment of your communication skills.

 

Listening is an integral part of the communication process. Communication in the healthcare setting is

 

vital. This includes communication between doctors and patients, doctors and nurses, clinicians and

 

administrators, and so on.

 

Based on your learning, answer the following questions: Which topic of conversation makes you uncomfortable? What is the topic? Do you know why you

 

find it difficult to talk about this topic?

 

<Enter your response here.> What do you do when you become uncomfortable during a conversation? Do you withdraw? Do

 

you try to change the topic? Do you speak louder or softer? Do you begin to gesticulate?

 

<Enter your response here.> Have you had an occasion to talk to a very persuasive or very aggressive person? If you and this

 

person hold different opinions, can you hold to your position? Are you easily ?led? in a

 

conversation?

 

<Enter your response here.> Are you flexible in a conversation? If a comment made by someone takes the conversation in an

 

unexpected direction, can you adjust quickly? Can you assimilate new information, reassess your

 

position, and continue the conversation?

 

<Enter your response here.> When entering into a conversation, do you attempt to eliminate potential distractions and

 

interruptions?

 

<Enter your response here.> Page 1 of 3

 

HCM4007 Leadership in Healthcare Organizations

 

© 2013 South University Week 4 Assignment 2 Do you consciously avoid having important conversations in high traffic public areas where

 

environmental distractions are likely possible? Why?

 

<Enter your response here.> Do you put your cell phone in the silence mode when you are likely to have conversations? Why?

 

<Enter your response here.> Do you listen without interruption and sufficiently control the conversation to minimize

 

interruption? Why?

 

<Enter your response here.> When engaged in a conversation, do you give your undivided attention to the matters being

 

discussed? Why?

 

<Enter your response here.> When engaged in discussion, do you develop reflective questions pertinent to the conversation?

 

Why?

 

<Enter your response here.> When engaged in discussion, do you make conscious eye contact? Why?

 

<Enter your response here.> When involved in conversations, are you cognizant of body language, both the individual you are

 

conversing with and your own? Why?

 

<Enter your response here.> Do you have an understanding of body language gestures and posturing?

 

<Enter your response here.> Page 2 of 3

 

HCM4007 Leadership in Healthcare Organizations

 

© 2013 South University Week 4 Assignment 2

 

In a self-assessment summary, provide a list of your communication strengths and weaknesses. Also,

 

provide a plan to address the weaknesses identified.

 

<Enter your response here.> My Strengths

 

<Enter your response here.> My Weaknesses

 

<Enter your response here.> My Plan for Improving My Communication Skills

 

<Enter your response here.> Page 3 of 3

 

HCM4007 Leadership in Healthcare Organizations

 

© 2013 South University

 


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